We are an ideas agency, and we know that big changes start with small ideas. Our goal is to inspire growth, which is why at AMB Academy we have top-level professionals to provide specialized training in the following areas:

Customer service

• Wow effect
• Moment of truth
• Service protocols
• Service ladder

Sales

• Sales and Negotiation Techniques Workshop
• Handling Objections
• Customer Retention
• Neuro-Sales
• Neuro-Linguistic Programming Applied to Sales
• Sales Strategies
• 7 Steps of Sales

Others

• Team building
• Management of Categories and Key Accounts
• Assertive Communication
• Collection and Negotiation Techniques
• Voice Management